Information for Professionals

Practice Plus Group

Practice Plus Group

Practice Plus from Practice Plus Group is a full NHS primary care offering that supports the delivery of inclusive and comprehensive general practice services using new technologies and virtual models of care, alongside traditional delivery in primary care settings.

We work in partnership with the NHS to deliver an enhanced experience for patients through a number of functional modules. Our modules which work singly or in combination, provide our partners with a service delivery model that optimises and extends the capacity to deliver sustainable and high quality NHS primary care.

Telephone consultations with Practice Assist

Practice Assist is a telephone consultation service designed to support practices through the provision of additional remote telephony clinical capacity. We work in partnership with GP practices across the country to help improve access for patients, alongside efficiently balancing clinical resources in an agile and cost-effective way.

Call handling

We use our NHS clinical contact centre capability to support your practices’ telephony requirements and improve patients’ access to your services. Our call handling services can provide your practice with virtual administrative resource and help in the day-to-day operations, including appointment bookings, signposting and general enquiries.

Skill mix

Our pool of clinical and non-clinical professional resources can be tailored to give your practice virtual access to a fully optimised skill mix. We can help you provide appropriate care to patients and maximise your NHS funded skill mix opportunities efficiently.

Customised service delivery models

From consultancy to the implementation of innovative treatment pathways, we can work with your practice or primary care network to develop a service delivery model, which optimises your capabilities and extends your capacity.

 Patient update

Your new NHS Online services are now available. Click here for more information.